These Terms of Use are between you
and Metropays Technologies, Inc.
and its affiliates (collectively
"Metropays", "we", or "us"),
concerning your use of (including any access to) the banking and other financial services we make
available to you on our website located at:
https://metropays.com
(the "Site") or on our mobile application (the
"App," together with the Site and banking and financial
services, collectively the "Services"). By accessing or
using our Services, or otherwise manifesting your assent to these Terms of
Use (the "Agreement"), you signify that you have read,
understood and agree to the Agreement and our collection, storage, use and
disclosure of your personal information as described in the Privacy Policy
located at:
privacy-policy.php. Additionally, by submitting your application
to obtain an account with us ("Account"), you signify that
you have read, understood, and agree to be bound by, the Deposit Account
Agreement and/or the Debit Cardholder Agreement, as applicable, of the
banking service provider(s) for your account. You also agree to receive all
notices and other communications from us
electronically. Metropays reserves the right to make unilateral modifications to these terms and will
provide notice of these changes by posting an updated version here:
terms.php.
"Company" or "you" means
the legal entity that is applying for or that has opened an Account to use
the Services and the individual applying for the Account. If you are the
individual applying for the Account, you represent and warrant that you are
an authorized representative of Company with the authority to bind Company
to this Agreement ("Administrator"), and that you agree to
this Agreement on Company’s behalf.
PLEASE READ THIS AGREEMENT CAREFULLY TO ENSURE THAT YOU UNDERSTAND EACH PROVISION.
THIS AGREEMENT CONTAINS A MANDATORY INDIVIDUAL ARBITRATION AND CLASS ACTION/JURY TRIAL
WAIVER PROVISION THAT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS
TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS.
Eligibility.
This is a contract between you
and Metropays. You must read and
agree to these terms before using the Services. If you do not agree, you may
not use the Services. You may only apply for an Account, and use the
applicable Services under such Account, if you can form a binding contract
with Metropays.You may only use
the Services in compliance with this Agreement and all applicable local,
state, national, and international laws, rules and regulations. Any use of
or access to the Services for consumer or non-commercial purposes or by any
who is not your employee, contractor, agent, or other permitted to use your
Account on your behalf ("User") is strictly prohibited and
in violation of this Agreement.
Applying for an Account.
Your Account gives you access to certain Services,
the demand deposit account ("Deposit Account") and debit
cards ("Cards") provided by one of our financial
institution providers (each a "Banking Provider") and any
other functionality that we may establish and maintain from time to time and
in our sole discretion. You will need to provide Company information and
certain personal information (collectively, "Company
Information") when you apply for an Account. Company
Information may include your registered business name and state of
incorporation, the business address, ownership details, the nature of the
business, and other business information we may request from time to time;
the name, contact information, and date of birth of Administrators, Users or
beneficial owners, and other personal information; and a corporate
registration certificate, proof of address, personal identification, and any
other documentary information used to verify business and personal
information. You acknowledge that you have obtained or will obtain
appropriate consent and authorization of any person whose personal
information you provide before sharing such data with us.
We provide Company Information to our Banking Providers and other third-party service
providers to determine your eligibility for access to certain Services. We
rely on the accuracy of the Company Information you provide us when opening
and maintaining your Account. We may deny your application, suspend
provision of such Services to you, or close your Account if Company
Information is out of date, incomplete, or inaccurate.
Account Management and Security.
You must specify at least one Administrator to manage your Account when submitting your
Application. Administrators can add, remove, or manage additional Administrators and
Users; request and manage Cards for Users; view transactions and run
reports; provide or update Company Information; connect third-party services
and other accounts to your Account; and perform other tasks to manage your
Account. You are responsible for any actions or failure to act on the part
of Administrators or Users, or those using their credentials to access your
Account. You are solely responsible for the activity that occurs on your
Account, and you must keep your Account password secure. We encourage you to
use "strong" passwords (for recommendations on what constitutes a strong
password, check the National Institute of Standards and Technology (NIST))
with your Account. You must notify Metropays immediately of
any breach of security or unauthorized use of your Account.
Metropays will not be
liable for any losses caused by any unauthorized use of your Account. We may
suspend access to your Account if we believe that your Account has been
compromised. Your Account is commercial in nature, and you acknowledge and
understand that certain consumer protection laws and consumer-specific rules
do not apply to transactions on your Account or your use of the
Services.
Fees.
We may assess fees for some Services, including periodic fees, usage fees, service fees, and
fees applicable to certain transactions. We may also assess fees for late or
failed payments, or misuse of your Account or the Services. We will disclose
fees to you when opening your Account, when you start using a new Service,
or through the Site. We may update, add, or change fees upon 30 days' notice
to you. Any accrued or incurred fees will be reflected on your
statements.
Prohibitions.
You may agree that you will not: (a) use the Account or the Services for any purpose that
is unlawful or prohibited by this Agreement; (b) use the Account or the
Services for any personal, family, household, or other use that is not
related to Company’s business purpose; (c) use the Account or the
Services for the benefit of an individual, organization, country, or
jurisdiction that is blocked or sanctioned by Cyprus, including those
identified on any lists maintained by the Cyprus Treasury Department’s Office
of Foreign Assets Control (OFAC) or the Cyprus Department of State; (d) use
the Account or the Services for any third parties unaffiliated with Company;
(e) use the Account or the Services to collect any market research for a
competing business; (f) impersonate any person or entity or falsely state or
otherwise misrepresent your affiliation with a person or entity; (g)
interfere with or attempt to interrupt the proper operation of the Services
through the use of any virus, device, information collection or transmission
mechanism, software or routine, or access or attempt to gain access to
any Metropays IP, data, files,
or passwords related to the Services through hacking, password or data
mining, or any other means; (h) decompile, reverse engineer, or disassemble
any software or other products or processes accessible through the
Services; (i) circumvent, remove, alter, deactivate, degrade, or thwart any
of the Content protections in the Services; (j) use any robot, spider,
scraper, or other automated means to access the Services for any purpose
without our express written permission; provided, however, we grant the
operators of public search engines permission to use spiders to copy
materials from the public portions of the Services for the sole purpose of,
and solely to the extent necessary for, creating publicly-available
searchable indices of the materials, but not caches or archives of such
materials; and (k) take any action that imposes or may impose (in our sole
discretion) an unreasonable or disproportionately large load on our
technical infrastructure.
Subject to the terms and conditions of this Agreement, you are hereby granted
a non-exclusive, limited, non-transferable, freely revocable license to use
the Services. Metropays reserves
all rights not expressly granted herein in the Services and
the Metropays IP (as defined
below). Metropays may terminate
this license at any time for any reason or no reason. The Services and all
materials therein or transferred thereby, including, without limitation,
software, images, text, graphics, illustrations, logos, patents, trademarks,
service marks, copyrights, photographs, audio, videos, music, and User
Content belonging to other Users (the
"Metropays IP"),
and all Intellectual Property Rights related thereto, are the exclusive
property of Metropays and its
licensors. Except as explicitly provided herein, nothing in this Agreement
shall be deemed to create a license in or under any such Intellectual
Property Rights, and you agree not to sell, license, rent, modify,
distribute, copy, reproduce, transmit, publicly display, publicly perform,
publish, adapt, edit or create derivative works from
any Metropays IP. Use of
the Metropays IP for any purpose
not expressly permitted by this Agreement is strictly prohibited.
You may choose to, or we may invite you to, submit comments or ideas about the
Services, including without limitation about how to improve the Services or
our products ("Feedback"). By submitting any Feedback, you
agree that your disclosure is gratuitous, unsolicited and without
restriction, and will not place Metropays under any fiduciary or other obligation, and that we are free to use your
Feedback without any additional compensation to you, or to disclose your
Feedback on a non-confidential basis or otherwise to anyone. You further
acknowledge that, by acceptance of your submission, Metropays does not waive any rights to use similar or related ideas previously known
to Metropays, or developed by
its employees, or obtained from sources other than you.
For the
purposes of this Agreement, "Intellectual Property Rights"
means all patent rights, copyright rights, mask work rights, moral rights,
rights of publicity, trademark, trade dress and service mark rights,
goodwill, trade secret rights and other intellectual property rights as may
now exist or hereafter come into existence, and all applications therefore
and registrations, renewals and extensions thereof, under the laws of any
state, country, territory or other jurisdiction.
By using the Services, you grant Metropays a non-exclusive, royalty-free, license during the Term to collect, use, disclose, combine, transmit, format, and display Company Information, personal information, and any other information submitted by Company through the Services (collectively, "User Content"), for the purposes provided in the Privacy Policy available at: privacy-policy.php. Additionally you grant Metropays the right to aggregate data we collect from your use of the Services ("Site Data") and use such Site Data for our business purposes. You also acknowledge and agree that by using the Services, User Content and Site Data will be collected, used, transferred to and processed in the Cyprus. Metropays uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your Company Information and implement your privacy settings. However, we cannot guarantee that unauthorized third parties will never be able to defeat our security measures and use User Content for improper purposes. You acknowledge that you provide User Content at your own risk. Your use of the Deposit Account and Cards is subject to the privacy policies and terms of use of our Banking Providers.
The Services may contain links to third-party materials that are not owned or controlled by Metropays. Metropays does not endorse or assume any responsibility for any such third-party services, information, materials, products, or Services. If you access a third-party website, application or service from the Services, you do so at your own risk, and you understand that this Agreement and Metropays’s Privacy Policy do not apply to your use of such third-party services. You expressly relieve Metropays from any and all liability arising from your use of any third-party websites, applications, services, or content.
To the maximum extent permitted by applicable law, in no event
shall Metropays, its affiliates,
agents, directors, employees, suppliers, or licensors be liable for any
indirect, punitive, incidental, special, consequential or exemplary damages,
including without limitation damages for loss of profits, goodwill, use,
data or other intangible losses, arising out of or relating to the use of,
or inability to use, the services. Under no circumstances
will Metropays be responsible
for any damage, loss, or injury resulting from hacking, tampering, or other
unauthorized access or use of the services or your account or the
information contained therein.
To the maximum extent permitted by
applicable law, Metropays assumes no liability or responsibility for any (I) errors, mistakes, or
inaccuracies of content; (ii) personal injury or property damage, of any
nature whatsoever, resulting from your access to or use of our services;
(iii) any unauthorized access to or use of our secure servers and/or any and
all personal information stored therein; (iv) any interruption or cessation
of transmission to or from the services; (v) any bugs, viruses, trojan
horses, or the like that may be transmitted to or through our services by
any third party; (vi) any errors or omissions in any content or for any loss
or damage incurred as a result of the use of any content posted, emailed,
transmitted, or otherwise made available through the services; and/or (vii)
user content or the defamatory, offensive, or illegal conduct of any third
party. In no event
shall Metropays, its affiliates,
agents, directors, employees, suppliers, or licensors be liable to you for
any claims, proceedings, liabilities, obligations, damages, losses, or costs
in an amount exceeding $100.00.
This limitation of liability section
applies whether the alleged liability is based on contract, tort,
negligence, strict liability, or any other basis, even
if Metropays has been advised of
the possibility of such damage. The foregoing limitation of liability shall
apply to the fullest extent permitted by law in the applicable jurisdiction.
This Agreement is effective when you start using our Services and continues until terminated by either you or us, or in accordance with the Banking Provider Agreements or as otherwise set forth in this Agreement (the "Term"). You may terminate this Agreement by paying all amounts you owe and providing notice to us; except that you will still be responsible for any charges, fees, fines, and other losses caused by your action or inaction prior to terminating this Agreement. We may terminate this Agreement, or suspend your Account, at any time for any reason by providing you notice.
This Agreement is effective as of the Last Modified date stated at the top.
We may change this Agreement from time to time. Any such changes will be
posted on the Site. By accessing the Services after we make any such changes
to this Agreement, you are deemed to have accepted such changes. Please
refer back to this Agreement on a regular basis.
We may add Services
or modify existing Services at any time. Some of these Services will be
subject to additional terms. You acknowledge and understand that in order to
use certain Services, you must agree to the additional terms that we will
provide separately from this Agreement, and which will be incorporated by
reference and form a part of this Agreement.
We do not guarantee that
each of the Services will always be offered to you, that they will be
available to you, or that you will qualify or be able to utilize any
particular Service. Services will change from time to time, and certain
Services may be discontinued or others may be added.
Governing Law.
You agree that:
(i) the Services shall be deemed solely based in Cyprus; and
(ii)
the Services shall be deemed passive ones that do not give rise to personal
jurisdiction over us, either specific or general, in jurisdictions other
than Cyprus. This Agreement shall be governed by the internal substantive
laws of the Cyprus, without respect to its conflict of laws principles. The
parties acknowledge that this Agreement evidences a transaction involving
interstate commerce. Notwithstanding the preceding sentences with respect to
the substantive law, any arbitration conducted pursuant to the terms of this
Agreement shall be governed by the Federal Arbitration Act (9 U.S.C.
§§ 1-16). You agree to submit to the personal jurisdiction courts
located in, Cyprus for any actions for which we retain the right to seek
injunctive or other equitable relief in a court of competent jurisdiction to
prevent the actual or threatened infringement, misappropriation or violation
of our copyrights, trademarks, trade secrets, patents, or other intellectual
property or proprietary rights, as set forth in the Arbitration provision
below, including any provisional relief required to prevent irreparable
harm. Subject to Section 10B, you agree that the federal or state courts
located in Country, Cyprus is the proper forum for any appeals of an
arbitration award or for trial court proceedings in the event that the
Arbitration provision below is found to be unenforceable.
Assignment.
This Agreement, and any rights and licenses
granted hereunder, may not be transferred or assigned by you, but may be
assigned by Metropays without
restriction. Any attempted transfer or assignment in violation hereof shall
be null and void.
Notification Procedures and
Changes to the Agreement.
You consent to us providing
notices to you under this Agreement electronically and understand that this
consent has the same legal effect as a physical signature. We will provide
notices to you electronically through your Account, and via text or SMS to
the phone numbers provided to us by Administrators and Users. If you sign up
to receive certain Metropays notifications or information via text or SMS, you may incur additional
charges from your wireless provider for these notices. You agree that you
are solely responsible for any such charges. Notices affecting the terms of
this Agreement will be sent to Administrators and are considered received 24
hours after they are sent. You understand that you may not use the Services
unless you consent to receive notices from us electronically. You may only
withdraw consent to receive notices electronically by closing your Account.
Notices may include alerts about the Services, your Account, your Card and
your Deposit Account and may provide Administrators and Users the ability to
respond with information about transactions or your Account. Administrators
and Users may disable notification preferences to limit the use of certain
Service features or to decrease financial risks to the Company.
Administrators and Users are required to maintain a regularly updated web
browser, and computer and mobile device operating systems to receive notices
correctly. Administrators and Users will be responsible for all costs
imposed by internet or mobile service providers for sending or receiving
notices electronically. Contact us immediately at:
[email protected]
if you are having trouble receiving notices from us. For further information,
please review our
Electronic Disclosure Policy.
Entire Agreement/Severability.
This Agreement, together with any amendments and any additional agreements
you may enter into with Metropays in connection with the Services, shall constitute the entire agreement
between you and Metropays concerning your Account and the Services. If any provision of this Agreement
is deemed invalid by a court of competent jurisdiction, the invalidity of
such provision shall not affect the validity of the remaining provisions of
this Agreement, which shall remain in full force and effect, except that in
the event of unenforceability of the universal Class Action/Jury Trial
Waiver, the entire arbitration agreement shall be
unenforceable.
No Waiver.
No waiver of any
term of this Agreement shall be deemed a further or continuing waiver of
such term or any other term,
and Metropays’s failure to
assert any right or provision under this Agreement shall not constitute a
waiver of such right or provision.
Legal
Orders.
We may respond to and comply with any subpoenas,
warrants, liens, or any other legal order we receive related to your use of
the Services. We are not responsible to you for any losses you incur due to
our response to such legal order. We may hold funds or provide information
as required by the issuer of the legal order or take any other actions we
believe are required of us under legal orders. Where permitted, we will
provide you reasonable notice that we have received such an
order.
Survival.
Sections 1C (Account
Management), 2 (Our Proprietary Rights), 3 (Site Data and Privacy), 5
(Representations and Warranties; Indemnification), 6 (No Warranties), 7
(Limitation of Liability), 8 (Term and Termination), 10 (Governing Law,
Arbitration, and Class Action/Jury Trial Waiver), and this Section 12
(General); and any other provisions of this Agreement giving rise to
continued obligations of the parties will survive termination of this
Agreement.
You must not use Metropays's services for the following activities:
Illegal products and services
- Illegal drugs, substances designed to mimic illegal drugs, and equipment designed for making or using drugs
- Fake references or ID-providing services
- Telecommunications manipulation equipment including jamming devices
- Any business or organization that (a) engages in, encourages, promotes or celebrates unlawful violence or
physical harm to persons or property, or (b) engages in, encourages, promotes or celebrates unlawful violence
toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other
immutable characteristic
- Any other products or services that are in violation of law in the jurisdictions where your business is located
or targeted to
Products and services that infringe intellectual property rights
- Sales or distribution of music, movies, software, or any other licensed materials without appropriate authorization
- Counterfeit goods; illegally imported or exported products
- Unauthorized sale of brand name or designer products or services
- Any other products or services that directly infringe or facilitate infringement upon the trademark, patent,
copyright, trade secrets, proprietary, or privacy rights of any third party
Products and services that are unfair, predatory, or deceptive
- Pyramid schemes
- ‘Get rich quick’ schemes including: investment opportunities or other services that promise high rewards to mislead consumers;
schemes that claim to offer high rewards for very little effort or up-front work; sites that promise fast and easy money;
businesses that make outrageous claims, use deceptive testimonials, use high-pressure upselling, and/or use fake testimonials;
(with or without a written contract) offering unrealistic incentives/rewards as an inducement to purchase products or services
but do not respond to any queries after the purchase
- No value-added services including sale or resale of a service without added benefit to the buyer and resale
of government offerings without authorization or added value
- Sales of online traffic or engagement
- Negative response marketing and telemarketing
- Predatory mortgage consulting, lending, credit repair and counseling services
- Predatory investment opportunities with no or low money down
- Remote technical support; mugshot publication or pay-to-remove sites; essay mills; chain letters; door-to-door sales
- Any other businesses that Metropays considers unfair, deceptive, or predatory towards consumers
Adult content and services
- Pornography and other mature audience content (including literature, imagery, and other media) depicting nudity
or explicit sexual acts
- Adult services including prostitution, escorts, pay-per-view, sexual massages, and adult live chat features
- Adult video stores
- Gentleman's clubs, topless bars, and strip clubs
Certain legal services
- Law firms collecting funds for purposes other than legal service fee payment
- Bankruptcy attorneys
- Bail bonds
Firearms, explosives, and dangerous materials
- Guns, gunpowders, ammunitions, weapons, fireworks, and other explosives
- Peptides, research chemicals, and other toxic, flammable, and radioactive materials
Gambling
- Games of chance including gambling, internet gambling, sweepstakes, and contests, fantasy sports leagues with
a monetary or material prize
- Sports forecasting or odds making with a monetary or material prize
- Lotteries
- Bidding fee auctions
Marijuana
- Cannabis products
- Cannabis dispensaries and related businesses
- Products containing any amount of CBD/THC
In the event of a payment dispute, unless otherwise directed by the Cardholder or their authorized representative, Metropays Technologies, Inc. will direct customers to contact Visa at 1-833-333-0417 in order to process the dispute as presented in accordance with card network rules and card issuer practices.
Please read these terms of service (the “Agreement”) carefully
and retain them for your future reference. The Agreement contains the
general terms, conditions and disclosures that govern your funding of
your Metropays account (the “Account”)
provided by Metropays Technologies, Inc.
(“Metropays”) using a credit or debit card
(the “Card Funding”). By requesting, accepting, or
otherwise using Card Funding, you agree to be bound by this Agreement.
When you see the words “we,” “us,” or
“our” in this Agreement, it refers to Metropays and any of Metropays’s affiliates, successors, assignees,
agents or service providers. When you see the words “you” or
“your,” it refers to you, the owner of the Account, as well as
your personal representatives, executors, administrators, and successors.
IMPORTANT NOTE: THIS AGREEMENT IS SUBJECT TO
BINDING ARBITRATION AND A WAIVER OF CLASS ACTIONS AND YOUR RIGHT TO A JURY.
THE TERMS OF ARBITRATION AND THE WAIVER APPEAR IN SECTION 8 OF THIS
AGREEMENT.
Metropays has partnered with Checkout.com
(“Checkout”) to allow Metropays members to use
a debit or credit card to deposit funds into their Account. You cannot use
a prepaid card for Card Funding.
If you choose to participate in Card Funding, you will need to provide your
card details, including your card number and cardholder name. By initiating
a transfer to your Account using Card Funding, you confirm that your card
details are correct, that your card account is in good standing with the
account-holding financial institution, and that you have the authority to
initiate a debit or credit card payment in the amount at issue to or from
your card account.
By initiating a Card Funding transaction, you authorize us to initiate
debits to your card account through card payment networks in order to
process the Card Funding transaction, including any applicable fees
and charges, and this authorization shall remain in effect so long as
you have an Account with Metropays unless canceled
in accordance with this Agreement.
If you initiate a Card Funding transaction that is later refunded or
invalidated for any reason, you are responsible for the full amount of the
funds added to your Account plus any fees (including any applicable
chargeback fee described below). Whenever a Card Funding transaction is
reversed, Metropays will refund or reverse the transaction
from your Metropays Account in the same currency as the
original transaction. If your Metropays Account balance
for a particular currency is insufficient to cover the amount of a refund
or reversal, Metropays will perform a currency conversion
to refund or reverse the transaction, subject to the exchange rate being
offered by Metropays in the applicable currencies at that
time.
If you dispute a legitimate repayment charge in connection with an Advance
Payment (as defined below) and your dispute claim is successful for any
reason, you will be responsible for any dispute fees charged to
Metropays by your financial institution in addition
to the repayment of your Advance Payment.
If you are eligible, the Card Funding program allows you to receive free
advances (the “Advance Payments”) on Card Funding transactions
which have been initiated, but not yet paid to your Account. Advance
Payments may only be used for business purposes, and may not be used for
personal, family, or household purposes. There are no costs for access to
the Card Funding program and any Advance Payment you choose to receive is
free. Typically, Advance Payments will be for the full value of the incoming
Card Funding transaction, but this amount may be reduced by
Metropays in its sole discretion based on factors including,
but not limited to, the current balance in your Account, the number of
previous Advance Payments you have repaid and the length of your customer
relationship.
Once you set up Card Funding, the Advance Payments will be automatically
deposited into your Account when we are notified there is a Card Funding
transaction in progress, provided that your Account is in good standing and
you are eligible to receive an Advance Payment. We will not offer you any
additional Advance Payments if you have not fully repaid a prior Advanced
Payment. You may turn off Advanced Payments at any time.
Advance Payments are available to Cyprus registered businesses in good
standing which have a valid tax identification number.
You must also have an Account with us which is eligible for Card Funding.
We determine the amount of any Advance Payments that you are eligible for
based on, among other things, your anticipated Card Funding amount,
information about your account(s) with us and other financial institutions,
as well as your Account and payment history. We may change our eligibility
criteria at any time with or without notice to you.
Each Advance Payment is automatically repaid in one installment by
deduction from the associated Card Funding you receive. If the associated
Card Funding received is not sufficient to repay the Advance Payment, we
reserve the right to deduct the remaining Advance Payment amount from your
Account or from subsequent Card Funding payments you receive into your
Account. Before you are able to use the Advance Payments, you will be asked
to agree that each Advance Payment will be repaid as soon as the associated
Card Funding payment is deposited into your Account and to authorize us to
process an electronic debit from your Account on that date.
If any payment you have authorized is returned by us or we are otherwise
unable to process a payment, we will attempt to debit your Account up to
three additional times. We are not responsible for any overdraft fees,
over-the-limit fees, insufficient fund charges, or any other bank fees that
result from your failure to maintain a sufficient balance in your Account.
We make no warranties that an overdraft will not occur.
Notwithstanding the above, we warrant that we have no legal or contractual
claim or remedy against you based on a failure to repay an Advance Payment.
We further warrant that, with respect to any Advance Payment we provide to
you:
(i) we will not engage in any debt collection activities if you do not
repay the Advance Payment;
(ii) we will not place the amount of the Advance Payment as a debt with,
or sell it to, a third party; and
(iii) we will not report the Advance Payment to any consumer reporting
agency.
However, we will not provide you any further Advance Payment while any
repayment remains overdue on any previous Advance Payment.
You may contact us with any questions or concerns regarding Card Funding. The best way to contact Metropays is through email at [email protected] . You may also contact us through our website at https://metropays.com .
7.1. Our Business Days
Our business days are Monday through Friday, excluding federal holidays.
7.2. Third-Party Service Providers
We work with one or more third-party service providers, including Unit
Finance Inc. (“Unit”) and Checkout, in connection with Card
Funding and Advance Payments. Unit and Checkout may assist us in processing
transactions, handling account operations, and providing technological
connections between Metropays and the bank where your
account is held and your card account. By using Card Funding and Advance
Payments, you license and authorize us to access information maintained by
Unit and Checkout and/or other third parties, on your behalf as your agent,
and you expressly authorize such third parties to disclose your information
to us. In particular, you agree that Unit and Checkout may perform any
functions related to Card Funding and Advance Payments that we are otherwise
authorized to perform and that Unit’s and Checkout’s access and
use of your information will be governed by the terms of Unit’s
Privacy Policy, available at
https://unit.co/clients-privacy-policy
and Checkout’s Privacy Policy, available at
https://checkout.com/legal/account/privacy.php
respectively.
7.3. Your Privacy
Your privacy is very important to us, and we maintain a Privacy Policy that
governs how we handle your data. Our Privacy Policy is available at
Privacy Policy
.
By using Card Funding, you agree to our use of your data according to our
Privacy Policy.
7.4. Cell Phone Communications
By providing us with your cellular phone or other wireless device number,
you are expressly consenting to receiving communications at that
number—including but not limited to prerecorded or artificial voice
message calls, text messages, and calls made by an auto-dialer—from
us and our affiliates and agents. This consent applies to all telephone
numbers you provide to us now or in the future. Your telephone or mobile
service provider may charge you for these calls or messages. You also agree
that we may record or monitor any communications for quality control and
training purposes.
1.1. No Assignments
Your access to Card Funding and Advance Payments and your obligations
under this Agreement are not transferable and not assignable as collateral
for a loan or for any other purpose. We may transfer our rights under this
Agreement.
1.2. Limitation of Liability and Disclaimer of Warranty
EXCEPT AS REQUIRED BY LAW, WE ARE NOT LIABLE FOR ANY CLAIMS, COSTS, LOSSES,
OR DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM OUR FAILURE TO ACT, OR ANY
DELAY BEYOND TIME LIMITS PRESCRIBED BY LAW OR PERMITTED BY THIS AGREEMENT IF
SUCH FAILURE OR DELAY IS CAUSED BY MAINTENANCE OR INTERRUPTION OR MALFUNCTION
OF EQUIPMENT OR COMMUNICATION FACILITIES, UNUSUAL TRANSACTION VOLUME,
SUSPENSION OF PAYMENTS BY ANOTHER FINANCIAL INSTITUTION, FIRE, NATURAL
DISASTERS, ELEMENTS OF NATURE, GOVERNMENT ACTION, ACTS OF WAR, TERRORISM OR
CIVIL STRIFE, EMERGENCY CONDITIONS, OR OTHER CIRCUMSTANCES BEYOND OUR
REASONABLE CONTROL.
EXCEPT AS REQUIRED BY LAW, OUR LIABILITY TO YOU FOR A CLAIM IS LIMITED TO
THE FACE VALUE OF THE ITEM OR TRANSACTION, OR THE ACTUAL VALUE OF ANY FUNDS
NOT PROPERLY CREDITED OR DEBITED. IN NO EVENT WILL WE OR UNIT OR CHECKOUT BE
LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, SPECIAL OR PUNITIVE DAMAGES EVEN IF
YOU ADVISE US OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT AS REQUIRED BY LAW
AND NOTWITHSTANDING ANYTHING TO THE CONTRARY, WE SHALL ONLY BE RESPONSIBLE
AND LIABLE FOR OUR OWN GROSS NEGLIGENCE OR WILLFUL MISCONDUCT IN PERFORMING
OUR OBLIGATIONS UNDER THIS AGREEMENT. WE SHALL NOT BE LIABLE TO ANY THIRD
PARTY OR FOR ANY ACT OR OMISSION OF YOURS OR ANY THIRD PARTY, INCLUDING, BUT
NOT LIMITED TO, THIRD PARTIES USED BY US IN EXECUTING ANY TRANSACTION
CONTEMPLATED BY THIS AGREEMENT OR PERFORMING A RELATED ACT AND NO SUCH THIRD
PARTY SHALL BE DEEMED TO BE OUR AGENT.
IN ADDITION, EXCEPT AS REQUIRED BY LAW,
METROPAYS.COM IS NOT LIABLE FOR ANY
UNAUTHORIZED ACCESS OF YOUR INFORMATION OR DATA BY A THIRD PARTY DUE TO YOUR
USE OF THIRD-PARTY COMMUNICATION CHANNELS NOT OFFERED BY US.
ALL CARD FUNDING AND ADVANCE PAYMENTS FEATURES ARE PROVIDED “AS IS”
AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THE
CARD FUNDING OR ADVANCE PAYMENT FEATURES WILL MEET YOUR REQUIREMENTS, BE
CONTINUOUS, UNINTERRUPTED, SECURE, TIMELY, OR ERROR-FREE, OR THAT DEFECTS
WILL BE CORRECTED.
1.3. Indemnification
You agree to indemnify and hold us and our officers, directors, shareholders,
employees, successors, predecessors, representatives, principals, agents,
assigns, parents, subsidiaries and/or insurers harmless for any losses,
damages, suits and expenses, including reasonable attorneys’ fees that
we may incur, without regard to the merit or lack thereof, arising out of,
or related in any way to (1) the matters set forth herein; (2) our taking
any action or not taking any action that we are entitled to take pursuant to
this Agreement; (3) any action or omission by you; or (4) our action or
inaction in reliance upon oral, written or electronic instructions or
information from you.
Equally, you agree to indemnify and hold Unit and Checkout and their
respective officers, directors, shareholders, employees, successors,
predecessors, representatives, principals, agents, assigns, parents,
subsidiaries and/or insurers harmless for any losses, damages, suits and
expenses, including reasonable attorneys’ fees, that we may incur,
without regard to the merit or lack thereof, arising out of, or related in
any way to (1) the matters set forth herein; (2) our taking any action or
not taking any action that we are entitled to take pursuant to this
Agreement; (3) any action or omission by you; or (4) our action or inaction
in reliance upon oral, written or electronic instructions or information
from you.
1.4. Changes in Terms and Additional Services
We may change this Agreement, or any fees and features of Card Funding or
Advance Payments, at any time by posting an amended Agreement on
Metropays Inc’s website,
www.metropays.com
and any such amendment shall be effective upon posting. We will give
you advance notice of any change where required by law. We may provide such
notice to you with your statement, electronically, or by mail. Any notice
we provide to you will be binding and sent to the last (postal or electronic)
address in our records. We may change your address if we receive an address
change notice from the Cyprus Postal Service. We may change or terminate
this Agreement without notice at our discretion or to comply with any
appropriate law or regulation.
1.5. No Waiver of Rights
We may waive or decline to enforce any of our rights under this Agreement
without obligating ourselves to waive such rights in the future or on any
other occasion. We may release any other person obligated under this
Agreement without affecting your responsibilities under this Agreement.
1.6. Conflicts and Section Headings
If there is a conflict between this Agreement and any other document or
statement made to you concerning Card Funding or Advance Payments, this
Agreement will govern. If there is a conflict between this Agreement and
any other document or statement made to you concerning any services or
products other than Card Funding or Advance Payments, the separate terms and
conditions applicable to that service or product will govern. Section
headings that appear in this Agreement are for convenience purposes only
and are intended to help you find information. They should not be construed
as affecting the meaning of the Agreement.
1.7. Severability
In the event that any court or tribunal of competent jurisdiction determines
that any provision of this Agreement is illegal, invalid or unenforceable,
the remainder of this Agreement shall not be affected. To the extent
permitted by law, the parties waive any provision of law which prohibits or
renders unenforceable any provisions of this Agreement, and to the extent
that such waiver is not permitted by law, you and we agree that such
provision will be interpreted as modified to the minimum extent necessary
to render the provisions enforceable.
1.8. Governing Law, Forum and Time Limits
All actions relating to your Account and this Agreement will be governed by
the laws and regulations of the Cyprus, irrespective of conflict of law
principles. You agree that any dispute arising under this Agreement or
relating in any way to your relationship with us that is not arbitrated will
be resolved in a court located in Cyprus County, and that you will be
subject to such court’s jurisdiction.
Except where prohibited by law, you agree that you must file any lawsuit or
arbitration against us within two (2) years after the claim arises unless
federal or Cyprus law, or another agreement you have with us, provides for
a shorter time. If federal or Cyprus law requires a longer time period than
the time periods in this Agreement, you agree to the shortest time period
permitted under the law.
1.9. Arbitration and Waivers
BE SURE THAT YOU HAVE READ THIS PROVISION CAREFULLY AND UNDERSTAND THAT IT
LIMITS YOUR RIGHTS IN THE EVENT OF A DISPUTE BETWEEN YOU AND US.
2.1. Election to Arbitrate
You and Metropays agree that the sole and exclusive forum
and remedy for resolution of a Claim be final and binding arbitration
pursuant to this Section 8 (the “Arbitration Provision”).
As used in this Arbitration Provision, “Claim” shall include any
past, present, or future claim, dispute, or controversy involving you (or
persons claiming through or connected with you), on the one hand, and
Metropays on the other hand, relating to or arising
out of this Agreement, and/or the activities or relationships that involve,
lead to, or result from this Agreement, including the validity or
enforceability of this Arbitration Provision, any part thereof, or the
entire Agreement. Claims are subject to arbitration regardless of whether
they arise from contract; tort (intentional or otherwise); a constitution,
statute, common law, or principles of equity; or otherwise. Claims include
matters arising as initial claims, counterclaims, crossclaims, third-party
claims, or otherwise. Please note that you may continue to assert Claims in
small claims court, if your Claims qualify and so long as the matter remains
in such court and advances only on an individual (non-class,
non-representative) basis. The scope of this Arbitration Provision is to be
given the broadest possible interpretation that is enforceable.
2.2. Informal Dispute Resolution
If a Claim arises, our goal is to address your concerns and, if we are
unable to do so, to provide you with a neutral and cost-effective means of
resolving the dispute quickly. You agree that before filing any claim in
arbitration, you will first submit your Claim to us by email at
[email protected]
and provide us with the opportunity to resolve your concern prior to
initiating arbitration.
2.3. Arbitration Fees
Filing costs and administrative fees (other than hearing fees) shall be paid
in accordance with the rules of the administrator selected, or in
accordance with countervailing law if contrary to the administrator's rules.
The administrator's hearing fees will be paid by the party requesting the
hearing, unless the administrator's rules or applicable law require
otherwise. Each party shall bear the expense of its own attorneys' fees,
except as otherwise provided by law. If a statute gives you the right to
recover any of these fees, these statutory rights shall apply in the
arbitration notwithstanding anything to the contrary herein.
2.4. Appeals
Within 30 days of a final award by the arbitrator, any party may appeal the
award for reconsideration by a three-arbitrator panel selected according to
the rules of the arbitrator administrator. In the event of such an appeal,
any opposing party may cross-appeal within 30 days after notice of the
appeal. The panel will reconsider de novo all aspects of the initial award
that are appealed. Costs and conduct of any appeal shall be governed by this
Arbitration Provision and the administrator's rules, in the same way as the
initial arbitration proceeding. Any award by the individual arbitrator that
is not subject to appeal, and any panel award on appeal, shall be final and
binding, except for any appeal right under the Federal Arbitration Act
(“FAA”), and may be entered as a judgment in any court of
competent jurisdiction.
2.5. No Class Actions
NO ARBITRATION SHALL PROCEED ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS
(INCLUDING AS PRIVATE ATTORNEY GENERAL ON BEHALF OF OTHERS), EVEN IF THE
CLAIM OR CLAIMS THAT ARE THE SUBJECT OF THE ARBITRATION HAD PREVIOUSLY BEEN
ASSERTED (OR COULD HAVE BEEN ASSERTED) IN A COURT AS CLASS REPRESENTATIVE,
OR COLLECTIVE ACTIONS IN A COURT.
Unless consented to in writing by all parties to the arbitration, no party
to the arbitration may join, consolidate, or otherwise bring claims for or
on behalf of two or more individuals or unrelated corporate entities in the
same arbitration unless those persons are parties to a single transaction.
Unless consented to in writing by all parties to the arbitration, an award
in arbitration shall determine the rights and obligations of the named
parties only, and only with respect to the claims in arbitration, and shall
not (a) determine the rights, obligations, or interests of anyone other than
a named party, or resolve any Claim of anyone other than a named party; nor
(b) make an award for the benefit of, or against, anyone other than a named
party. No administrator or arbitrator shall have the power or authority to
waive, modify, or fail to enforce this Section 8.7, and any attempt to do
so, whether by rule, policy, arbitration decision or otherwise, shall be
invalid and unenforceable. Any challenge to the validity of this Section 8.7
shall be determined exclusively by a court and not by the administrator or
any arbitrator.
2.6. Survival and Severability of Arbitration Provision
This Arbitration Provision shall survive the termination of this Agreement.
If any portion of this Arbitration Provision other than Section 8.7 is
deemed invalid or unenforceable, the remaining portions of this Arbitration
Provision shall nevertheless remain valid and in force. If there is a final
judicial determination that applicable law precludes enforcement of this
Arbitration Provision’s limitations as to a particular claim for
relief or particular term, then that claim (and only that claim) or that
term (and only that term) must be severed from the Arbitration Provision and
may be brought in court. If an arbitration is brought on a class,
representative, or collective basis, and the limitations on such proceedings
in Section 8.7 are finally adjudicated pursuant to the last sentence of
Section 8.7 to be unenforceable, then no arbitration shall be had. In no
event shall any invalidation be deemed to authorize an arbitrator to
determine Claims or make awards beyond those authorized in this Arbitration
Provision.
2.7. Judicial Forum for Claims
Except as otherwise required by applicable law, in the event that this
Arbitration Provision is found not to apply to you or your Claim, you and
Metropays agree that any judicial proceeding (other than
small claims actions) will be brought in the courts of Cyprus. Both you and
Metropays consent to venue and personal jurisdiction there.
We both agree to waive our right to a jury trial.
2.8. WAIVER OF RIGHT TO LITIGATE
THE PARTIES ACKNOWLEDGE THAT THEY HAVE A RIGHT TO LITIGATE CLAIMS THROUGH A
COURT BEFORE A JUDGE OR JURY, BUT ARE HEREBY KNOWINGLY AND VOLUNTARILY
WAIVING THAT RIGHT BY AGREEING TO THIS AGREEMENT AND ARBITRATION PROVISION.
We apologize for any inconvenience, but it seems that our app is currently unavailable in your country or region. We are working diligently to expand our availability, and we appreciate your patience in the meantime. Thank you for your understanding.
Open Account